How to Troubleshoot Microsoft Office Suite

Microsoft Office suite is a group of programs, such as PowerPoint, Word, and Publisher, within a personal computer (PC). Given the different component programs within any given Office system, it is not uncommon for PC users to experience Office-related issues. One of the best ways of troubleshooting Office-related issues is by utilizing Microsoft's Product Solution Center, which contains product-specific troubleshooting tips.

Visit the "Solution Center Index" page of Microsoft Support online to troubleshoot a specific Microsoft Office suite program.

The "Solution Center Index" page contains an up-to-date listing of all Microsoft programs. This page allows PC users to efficiently select a specific Office program, and find solutions related to the program.


Click on the Microsoft Office program to view troubleshooting tips for the specific program. Once you click on the program, you will be redirected to a support page for that product.


Find and identify the issue under the "Top Issues" section of the product's support page. If the issue you are trying to troubleshoot involves an error message, click on "Error messages" in the column located on the left-hand corner of the page. Similarly, if the issue involves documents, click on "Formatting Documents" located on the left-hand corner of the page.


Follow the "Workaround" instructions provided by Microsoft Support to resolve the issue. Be sure to follow the instructions as carefully as possible.