Microsoft Office Troubleshooting

Jul 28, 2011


Microsoft Office is the most widely used suite of productivity applications. Although Office software packages vary, at the very least Microsoft Word, Excel and PowerPoint will be included. You can try some basic troubleshooting for each of these software programs if they fail to operate correctly. For more detailed information about your specific issue, you can use the Microsoft Help & Support website.

Installation Errors

If you encounter an install error with MS Office, you should check your computer for older versions of the program. Remove these files from "Add/Remove Programs" on your computer and then attempt to reinstall the software. To reinstall, place the original software disc in your CD/DVD drive. Follow the instructions given by the on-screen wizard before restarting your computer.

Microsoft Office may also fail to install correctly if you are unable to enter the correct Product Key. Find the Product Key listed on the disc sleeve and packaging of the software program. If you misplace the Product Key or if it fails to work, you will need to contact MS Support.

Startup Problems

In order to troubleshoot start-up issues for Microsoft Office, you should install the Support Template within the program. Select the "Change/Remove Programs" option under "Add/Remove Programs" in the Control Panel. Select your version of Office from the populated list and select "Add/Remove Features." From "Custom Setup," you will proceed to choose "Wizards and Templates." After finding the icon for "More Templates and Macros," select "Run All." Once the Support Template has been installed, you can open it by clicking on the icon. The utility can help get the particular Office program started by pinpointing the issue using specialty diagnostic tools.

Office Diagnostics

Many of the versions of Microsoft Office, including 2007 and higher, have the Microsoft Office Diagnostic Tool. Under the "Help" menu, click on "Office Diagnostic" and then proceed to the "Start Diagnostics" option. If this tool locates a problem, it will attempt to fix the issue automatically. If it fails, it will provide instructions on how to potentially resolve the issue. In some versions of MS Office, you may find this tool under "Program Options." You will then need to continue by selecting "Resources" and "Diagnose."


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How To Remove Microsoft Office ?

Jul 26, 2011

The Microsoft Office software can be very difficult to remove from your system. This is because of the amount of different programs that get installed on your computer as part of the package. You will end up with Word, PowerPoint, Excel, Publisher, Money and more. If a file becomes corrupted it can prevent you from uninstall certain parts of the package.

How To Uninstall Microsoft Office

The process for removing the software will differ depending on what version you have on your system. Generally this method will work best for all of them, though you could be left with a couple files on your system registry that will need manual removal.

To remove the package you must:

1. Locate the Control Panel. This is found in the Start menu.
2. Find the icons that are labelled either Programs and Features or Uninstall Program. Double click the icon.
3. Wait for the list of software to populate. Once it has finished hight the Microsoft Office area.
4. Click the uninstall button, wait for windows to finish the process and then restart your computer.
5. Repeat the process if there are other files that are associated with the software.

Next I would highly recommend that you run a Disk Cleanup. This can be found in the System Tools area. This process will delete any useless software that you have on your system. If you are left with any desktop icons then delete these and remove them from your recycle bin. After this if you are still left with any unwanted programs then you will have to manually delete them from the system registry.

Using Software To Remove Microsoft Office

If you use software to delete other programs then you will be able to complete the process a lot faster. It is also a lot safer than taking the manual route as you won't need to search the system registry for files to delete. This can cause a lot of problems in the long run if you remove the wrong file or folder. There is a program called the Perfect Uninstaller. This software will:

Delete corrupted data from your system registry.
Works faster than windows Add/Remove Programs.
Will speed up your computer loading times.  
Will clean your system registry of all unwanted files.

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How to Deactivate MS Office

Jul 20, 2011

Microsoft Office has a feature that requires activation within a certain number of uses or Microsoft Office will stop being fully functional. The software can be activated online or over the phone. While the activation process is simple, Microsoft does not have an easy way to deactivate an installation of Office. This can cause problems when the software needs to be unlicensed on one computer and moved to another.

Instructions

Log on to the computer as an administrator.
        
Click on the Windows "Start" button and select "Control Panel." This may be directly in the "Start" menu or may be in the "Settings" sub menu, depending on your version of Windows.
        
Double-click "Programs and Features" if you are running Windows 7 or Windows Vista. Double-click "Add or Remove Programs" if you are running Windows XP or earlier versions of Windows.
        
Highlight "Microsoft Office" in the list of available programs and click "Remove" or "Uninstall." The Microsoft Office name will vary depending on the version of Office installed on the computer.
         
Click "Yes" when asked if you want to begin the uninstall process. This process can take several minutes due to the size of the Office installation.
       
Restart the computer when prompted. This will complete the uninstall process and the deactivation of Office.

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How to Troubleshoot Microsoft Office Suite

Jul 11, 2011

Microsoft Office suite is a group of programs, such as PowerPoint, Word, and Publisher, within a personal computer (PC). Given the different component programs within any given Office system, it is not uncommon for PC users to experience Office-related issues. One of the best ways of troubleshooting Office-related issues is by utilizing Microsoft's Product Solution Center, which contains product-specific troubleshooting tips.

Visit the "Solution Center Index" page of Microsoft Support online to troubleshoot a specific Microsoft Office suite program.

The "Solution Center Index" page contains an up-to-date listing of all Microsoft programs. This page allows PC users to efficiently select a specific Office program, and find solutions related to the program.


Click on the Microsoft Office program to view troubleshooting tips for the specific program. Once you click on the program, you will be redirected to a support page for that product.


Find and identify the issue under the "Top Issues" section of the product's support page. If the issue you are trying to troubleshoot involves an error message, click on "Error messages" in the column located on the left-hand corner of the page. Similarly, if the issue involves documents, click on "Formatting Documents" located on the left-hand corner of the page.


Follow the "Workaround" instructions provided by Microsoft Support to resolve the issue. Be sure to follow the instructions as carefully as possible.

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